Quickly develop rules-driven scripts and workflow to manage inbound or outbound calls, for sales, marketing or after-care purposes - in any location, from any device.
First Contact's low monthly usage-based pricing beats budget barriers. A hosted solution, accessed via a simple web browser, it is quick to set up and ideal for dispersed teams.
Real-time monitoring and reporting means managers can see at a glance which agents and campaigns are delivering (or not), allowing action to be taken.
Drive greater value from existing CRM systems by recording customer activity right from the direct call, and refocusing campaigns in line with conversion trends.